At PBS, unlike many dance schools, we do not require you to contract for the full year. You pay by installments, and if you need to drop out, we simply stop invoicing you. If you drop out at a time when you have a number of classes already paid for, under our normal policy we grant a refund only with a doctor’s letter certifying ill health.
This very different year, however, calls for a different policy – your child may be forced to miss classes even though they are perfectly healthy. For instance, you child may be quarantined because of exposure to someone (at their school, for instance) who tested positive, or PBS may be forced to cancel some classes because a dancer or staff member tested positive, or may be forced to close by new health department orders.
If your child’s absence is likely to be temporary, you may be able to take make-up classes once they return. Also, if the school is forced to close, we plan to offer limited online classes each week, to which you can apply any unused paid tuition.
However, if a situation arises where your dancer must drop out or miss classes, and if there is not an opportunity for make-up classes, then we will honor requests made in writing for a refund of any unused paid tuition. You can ask that the unused amount be credited toward a future season, or be returned to you.
We recognize that everyone’s financial situation is different, and, for some, refunding these payments is very important, so we will happily honor those requests. If you are able, however, we ask that you remember that PBS is a very small business that must still pay its rent and utilities even when closed, and consider not requesting the refund.